How do we know this is really a crisis?
Who does what in a crisis response effort?
Where do we send customers/consumers for information?
What are the elements of a solid crisis response plan?
How do we communicate with our associates?
What they say about “an ounce of preparation” is true. Get your team up to speed on the strategy and tactics required for an effective crisis communications effort.
1] classroom style on-site seminar with team role play
2] webinar style on-demand training tailored to your firm
3] hands-on plan development session